Privacy Policy

AI4SEN (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ai4sen.co.uk , including any content, functionality, and services offered on or through the site, and when you sign up to our mailing list.

We may update this Privacy Policy from time to time, so you should check back periodically to ensure you are happy with any changes. We’ll notify you of any significant changes via email or website notification.

Website

By visiting or using content from this website, you agree to the terms of this Privacy Policy. 

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Purchase a ticket or content
• Create an account
• Access purchased recordings or documents
• Contact us via the website
• Complete feedback forms or surveys

This information may include:

• Name
• Email address
• Billing and payment information
• Purchase history
• Usage details (e.g., content viewed/downloaded)

2. How We Use Your Information

We use your information to:

• Provide access to recordings and documents
• Process payments and fulfil orders
• Communicate with you about purchases and updates
• Improve our website and offerings
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (including Stripe for payment processing).
• Legal authorities if required by law

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyse website traffic, and understand usage patterns. You can adjust your browser settings to refuse cookies.

5. Data Security

We implement reasonable security measures to protect your data, including encrypted transactions and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at hello@ai4sen.co.uk for requests or questions about your data.

 

Mailing list

 

1. Information We Collect

When you sign up for our mailing list, we may collect the following information:

• Your name
• Your email address
• Your preferences regarding the type of content you wish to receive

2. How We Use Your Information

We use your information to:

• Send you newsletters, updates, and promotional content related to AI4SEN
• Inform you about upcoming events, products, or services
• Improve our communications and tailor content to your interests

3. Consent

By subscribing to our mailing list, you give us permission to send you marketing emails. You can withdraw your consent at any time by clicking the “unsubscribe” link in any of our emails or by contacting us directly at hello@ai4sen.co.uk.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may use third-party services (e.g., email marketing platforms) to manage our mailing list, but these providers are contractually obligated to protect your data.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. In the event of a security breach, the Data Protection Officers (DPOs) are responsible for taking action to restore security measures as quickly as reasonably possible. The DPOs may seek legal advice with regards to any information that needs to be communicated to service users. The DPOs are Hannah Morris and Gemma Handelsman.

 

General

1. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent at any time

To exercise these rights, please contact us at: hello@ai4sen.co.uk

2. Contact Us

If you have any questions or concerns, please contact us at: hello@ai4sen.co.uk